Search found 78 matches

by cesare
Fri Oct 05, 2018 8:55 am
Forum: Announcements
Topic: New Major Release 11.60
Replies: 13
Views: 49634

Re: New Major Release 11.60

Hello is it possible to have more details about this new feature ? - Added: The applications starts "Maximized" when using the Web Portal. This is useful especially when using the TSplus App to immediately see the expected application maximized. However, the administrator can use the Application til...
by cesare
Thu Aug 23, 2018 7:37 am
Forum: Suggestions and Feedback
Topic: IDEA: SaveOnClient.exe
Replies: 15
Views: 30982

Re: IDEA: SaveOnClient.exe

Hello
we are also interested in this new feature, hope it will be implemented in future version.
Thanks !
by cesare
Wed Jun 06, 2018 7:58 am
Forum: Troubleshooting and Problems
Topic: Google Chrome remembering login credential accessing TsPlus
Replies: 1
Views: 3173

Re: Google Chrome remembering login credential accessing TsPlus

I got it working, it was nothing caused obviously by TsPlus, I was not not aware of the google chrome key icon, even if saving password setting was ok.
Thanks.
by cesare
Tue Jun 05, 2018 9:31 pm
Forum: Troubleshooting and Problems
Topic: Google Chrome remembering login credential accessing TsPlus
Replies: 1
Views: 3173

Google Chrome remembering login credential accessing TsPlus

Hello it is a minor request, but am not able to satisfy some users requests: some web users, of our TsPLus installation, are asking to have Google Chrome (latest 67 version on Mac) to remember their TsPLus login/password (see screenshot please). But Google Chrome is not prompting, after the successf...
by cesare
Thu May 31, 2018 2:08 am
Forum: Troubleshooting and Problems
Topic: TsPlus sessions getting blue/not terminated
Replies: 1
Views: 3030

TsPlus sessions getting blue/not terminated

We are actually using latest TsPlus 11.30.5.18 served by a Windows 10 Machine (Pro version 1803 build 17134.81), clients are mixed RDC and Web. We are, in the latest days, experiencing some users claiming t hat their session becomes blue/black , so as admin we have to open TsPlus session manager, th...
by cesare
Thu May 25, 2017 5:10 am
Forum: Troubleshooting and Problems
Topic: Got a case of black screen session
Replies: 5
Views: 9365

Re: Got a case of black screen session

Hello

thanks for the reply.

I have installed latest TsPlus to version 10.30.5.23 and I confirm that the problem seems SOLVED.

Thanks again for the help.
by cesare
Tue May 23, 2017 7:48 am
Forum: Troubleshooting and Problems
Topic: Got a case of black screen session
Replies: 5
Views: 9365

Re: Got a case of black screen session

Hello also today a case of black screen session to some users. Their session is "alive": user can explore disk, folders, open application, etc... but the desktop is black, see the screenshot. All the other users who is assigned only " Floating Panel " + our application are not having such issue. It ...
by cesare
Mon May 22, 2017 8:30 pm
Forum: Troubleshooting and Problems
Topic: Got a case of black screen session
Replies: 5
Views: 9365

Re: Got a case of black screen session

Thanks for the reply. The user who got the case of black screen has only assigned the "Microsoft Remote Desktop" (he is assigned only that), see the attached screen shot. Anyway following your suggestion I have installed also very latest version of today ( 10.30.5.22 ) and let's see if the case of b...
by cesare
Mon May 22, 2017 2:15 pm
Forum: Troubleshooting and Problems
Topic: Got a case of black screen session
Replies: 5
Views: 9365

Got a case of black screen session

Hello this night we got the update of Windows 10 to "Windows 10 Creators Update", version 1703 , (all was done automatically). We took the opportunity to update TsPlus to version 10.30.5.21 We got after about 2 hours of user working one case of black screen session : the session is alive, we can use...
by cesare
Fri May 19, 2017 1:28 pm
Forum: iPhone, iPad, Android phones and tablets
Topic: Do you have suggestions for professional RDC on iPad
Replies: 2
Views: 16520

Re: Do you have suggestions for professional RDC on iPad

Thanks for the suggestion.

We have tried to use the following RDC app for iPad and it is not bad for our users experiences, even if our application has in some part very big forms and complex UI: Remote Desktop - RDP MochaSoft

Thanks.