Search found 31 matches

by nbatocanin
Wed Feb 22, 2023 1:02 am
Forum: Troubleshooting and Problems
Topic: Configuring remote session
Replies: 1
Views: 5751

Configuring remote session

We installed the trial version of TSplus and adjusted it according to the client's needs. After testing, we found that the "Remote Desktop" client is operational, while the "RemoteAPP" is stuck in "Configuring remote session". If we click on Show Details, the published application will be displayed....
by nbatocanin
Wed Nov 30, 2022 1:02 am
Forum: Troubleshooting and Problems
Topic: TSPlus Remote Support
Replies: 0
Views: 7403

TSPlus Remote Support

Hi to all :) I am looking for a solution for instant remote access that would be used by our support. As a long-time TSPlus user, I wanted to use TSPlus Remote Support, but I ran into some problems there. First, it seems to require admin rights to start? When started as a normal user, nothing happen...
by nbatocanin
Sat Aug 27, 2022 2:44 am
Forum: Others
Topic: Data interchange
Replies: 0
Views: 6740

Data interchange

Is there a way to use TSplus to exchange a small amount (< 1KB) of information between the server and the client? For example, an application on the server sends a request, application on the client receives that information and then returns a response.

Regards, NB
by nbatocanin
Sun May 08, 2022 11:27 pm
Forum: Troubleshooting and Problems
Topic: Cut paper on POS printers
Replies: 0
Views: 8746

Cut paper on POS printers

We have a problem with printing on POS printers via universal printer. Printer cuts paper after 297mm, regardless of the fact that it is set longer than 9999mm in the Windows driver. When we export PDF and print local, everything is ok.

Is there anything we can do?

Regards, NB
by nbatocanin
Thu May 05, 2022 12:12 am
Forum: Troubleshooting and Problems
Topic: Control 2 printers
Replies: 0
Views: 8334

Control 2 printers

Hello! Is it possible from the server to specify the printer driver to be printed on the client? I have many users who have 2 printers each: a POS printer for recepients and a classic printer for reports. Everyone uses universal printing, but it is inconvenient that they constantly have to switch fr...
by nbatocanin
Tue Sep 08, 2020 1:38 am
Forum: Troubleshooting and Problems
Topic: Hacker attack
Replies: 2
Views: 7324

Re: Hacker attack

Thanks for the advice, but we have already done all that. We have disabled the "Administrator" account and reduce number of attempts to 1-3. There seems to be little better situation, although we still have a large number of attacks every day.
by nbatocanin
Sat Aug 22, 2020 3:00 pm
Forum: Troubleshooting and Problems
Topic: Hacker attack
Replies: 2
Views: 7324

Hacker attack

We rent several servers at Hetzner, all have Win 2012, 2016 or 2019. All have TSPlus + Advanced Security. Since our customers are exclusively in Serbia, we have restricted homeland access only to Serbia. All servers have a Hetzner firewall turned on that should detect and prevent DDOS attacks. We ha...
by nbatocanin
Sat Aug 22, 2020 1:56 pm
Forum: Troubleshooting and Problems
Topic: 2019 Server
Replies: 5
Views: 9682

Re: 2019 Server

Ok, thanks for the reply.

I would just like to mention that for some reason TSPlus on Server 2019 gives about 30-40% worse performance than Server 2012R2, on same machine...
by nbatocanin
Tue Aug 04, 2020 5:14 pm
Forum: Troubleshooting and Problems
Topic: 2019 Server
Replies: 5
Views: 9682

2019 Server

We have serious problems with two 2019 Servers with latest TSpLus Printer Edition and Advanced Security. The server occasionally gets completely stuck and only a reset helps. We saw that the problem starts when the proces svcr.exe process stops working, and shortly after that the server gets stuck. ...
by nbatocanin
Tue Aug 04, 2020 4:46 pm
Forum: Installation and Setup
Topic: Windows 10 Pro vs Windows Server 2019
Replies: 1
Views: 16068

Re: Windows 10 Pro vs Windows Server 2019

It's probably too late, I haven't seen this message before. We used Win 10 Pro as a server for a while. Everything worked well, but it had visibly worse performance compared to server 2016, 2019 and especially compared to server 2012 R2. For some reason Server 2019 works worse than the old 2012 Serv...