Search found 26 matches

by matrix786
Sat Dec 21, 2019 2:29 pm
Forum: Installation and Setup
Topic: Installation without Program Icons
Replies: 0
Views: 16629

Installation without Program Icons

Hi

I will like to find out if there is a way to install TSplus without adding the TSplus Icons on the user desktop and to programs list.
by matrix786
Thu Oct 04, 2018 3:27 am
Forum: Troubleshooting and Problems
Topic: Remote login issue
Replies: 4
Views: 5681

Re: Remote login issue

upgrade to 11.60.10.3 resolved the issue of asking for password again when using rdp

resolved both on windows 10 and windows 7 pro
windows 10 machine problem was a combination of router upnp ports and pending upgrades

Thanks dev team for the updates
by matrix786
Thu Oct 04, 2018 12:42 am
Forum: Troubleshooting and Problems
Topic: svcr.exe stops running on client
Replies: 6
Views: 7664

Re: svcr.exe stops running on client

most probably your update did not complete, I had the same issue due to the update which needed a reboot and the end user did not reboot.

do the latest update and reboot.
by matrix786
Thu Oct 04, 2018 12:40 am
Forum: Troubleshooting and Problems
Topic: Remote login issue
Replies: 4
Views: 5681

Re: Remote login issue

Resolved on windows 7 webedition by upgrading to 11.60.10.3
The RDP is working fine now from the wan side

on windows 10 it is still asking for the password on the wan side. ( i will check my router and post if i find any thing)
by matrix786
Thu Oct 04, 2018 12:22 am
Forum: Troubleshooting and Problems
Topic: Target RDP Server Not Accessible After Update 11.60.9.30
Replies: 3
Views: 5062

Re: Target RDP Server Not Accessible After Update 11.60.9.30

I have been able to resolve my issue, I am not sure the original poster has. I did the following. - Control panel- System - Remote -> checked the Network level authentication check box. - ran the system audit from the TSPLUS dash board - rebooted and the RDP is working. this is System edition tsplus...
by matrix786
Wed Oct 03, 2018 11:48 pm
Forum: Troubleshooting and Problems
Topic: Target RDP Server Not Accessible After Update 11.60.9.30
Replies: 3
Views: 5062

Re: Target RDP Server Not Accessible After Update 11.60.9.30

Upgraded to 11.60.10.30 and now the windows 7 with tsplus is working fine
however the windows 10 is asking for the password again and again (using rdp) as this is the system edition .


on TSplus System Audit

# Eoori Main Services should be running


Please advise
by matrix786
Wed Oct 03, 2018 8:40 pm
Forum: Troubleshooting and Problems
Topic: Target RDP Server Not Accessible After Update 11.60.9.30
Replies: 3
Views: 5062

Re: Target RDP Server Not Accessible After Update 11.60.9.30

I am getting the same error one windows 10 with TSPLUS
the other workstation I have upgraded is working , however it took a while to connect first time with web
by matrix786
Wed Sep 26, 2018 1:05 pm
Forum: Troubleshooting and Problems
Topic: Remote login issue
Replies: 4
Views: 5681

Re: Remote login issue

I have two TSPLUS systems in the troubled environment, one is the basic TSPLUS with remote desktop (win10), and the other one is windows 7 with TSPLUS WEB I use rdp when I am outside my office as well as my team. even with the new windows RDP client, we get the same error or invalid credentials and ...
by matrix786
Wed Sep 26, 2018 2:31 am
Forum: Troubleshooting and Problems
Topic: Remote login issue
Replies: 4
Views: 5681

Remote login issue

Using the latest TSplus just updated to the latest release Very strange issue From within the LAN I can rdp and works fine, however from the outside, the RDP connection keeps asking for the password, however if I use the web client from the WAN the WEB client works fine using the same user id/passwo...
by matrix786
Wed Jul 25, 2018 11:37 am
Forum: Troubleshooting and Problems
Topic: Connection getting closed
Replies: 8
Views: 9395

Re: Connection getting closed

a simple reboot resolved this connection closing for my users