Search found 239 matches
- Tue Nov 22, 2022 9:43 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 version: "Error: folder not available, not yet logged"
- Replies: 11
- Views: 32692
Re: HTML5 version: "Error: folder not available, not yet logged"
Hello Bill, A screenshot of that error would be helpful, it contains much more useful information than just the message you provided. >>We have 3 servers running under a Farm with load balancing. What type of load balancing is what you use actually? I ask because http(s) access to target server must...
- Mon Jan 24, 2022 12:30 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 Error
- Replies: 1
- Views: 9287
Re: HTML5 Error
Hello,
please on your server drive
1. locate *\Clients\www\software\html5\settings.js
2. delete that file
3. restart html5 server in AdminTool GUI to recreate fresh settings.js
4. start new session
Sincerely yours, JW.
please on your server drive
1. locate *\Clients\www\software\html5\settings.js
2. delete that file
3. restart html5 server in AdminTool GUI to recreate fresh settings.js
4. start new session
Sincerely yours, JW.
- Fri Dec 17, 2021 11:02 pm
- Forum: Others
- Topic: Does TSPLUS use the log4j vulnerability directory (Exploit CVE-2021-44228)?
- Replies: 2
- Views: 11246
- Mon Nov 29, 2021 2:19 pm
- Forum: Troubleshooting and Problems
- Topic: Web server stop Windows 2019
- Replies: 2
- Views: 12492
Re: Web server stop Windows 2019
Hello,
there is a FAQ describing that problem.
https://terminalserviceplus.freshdesk.c ... 4000038557
there is a FAQ describing that problem.
https://terminalserviceplus.freshdesk.c ... 4000038557
- Tue Aug 03, 2021 9:06 pm
- Forum: Troubleshooting and Problems
- Topic: Java VM x64 memory issues
- Replies: 3
- Views: 11388
Re: Java VM x64 memory issues
Hello, HTML5 version: v7.28 it is almost 10 months old version, actual one is v7.49 Please install it firstly, good possible the memory tweaks won't be that necessary. However how many sessions are you using parallely? If it is working as gateway then switch to reverse proxy style to unload gateways...
- Sat Jul 17, 2021 4:33 pm
- Forum: Troubleshooting and Problems
- Topic: HTML5 version: "Error: folder not available, not yet logged"
- Replies: 11
- Views: 32692
- Fri Jul 16, 2021 11:38 am
- Forum: Troubleshooting and Problems
- Topic: HTML5 version: "Error: folder not available, not yet logged"
- Replies: 11
- Views: 32692
Re: HTML5 version: "Error: folder not available, not yet logged"
TSplus version 14.30.11.5 Hello IvanGB, i assume your version is from last year November 2020. It is highly recommanded to upgrade firstly to latest version. If issue continues to appear on latest version then attach the picture of this error. By customers who use third part load balancing it is go...
- Sat Jun 19, 2021 5:06 pm
- Forum: Suggestions and Feedback
- Topic: Show Caps Lock status on HTML5 client logon
- Replies: 1
- Views: 8563
Re: Show Caps Lock status on HTML5 client logon
Hello, it hasn't anything to do directly with html5 client logon but is the portal functionality common for native client and html5 client. For our portal developers following could be useful. (function() { var reg = 0, caps = false; var isCaps = function(a) { if(a) { alert("caps is pressed"); } }; ...
- Sun Feb 07, 2021 10:23 am
- Forum: Troubleshooting and Problems
- Topic: After upgrade 14 to 14 cannot access to Webfile
- Replies: 2
- Views: 7701
Re: After upgrade 14 to 14 cannot access to Webfile
FineMy case solved.
Thank you.
![Laughing :lol:](./images/smilies/icon_lol.gif)
Just for case that occurs again set contextual menu to enabled since by default disabled
https://docs.dl-files.com/tsplus/advanc ... xtual-menu
- Wed Feb 03, 2021 7:41 am
- Forum: Troubleshooting and Problems
- Topic: After upgrade 14 to 14 cannot access to Webfile
- Replies: 2
- Views: 7701
Re: After upgrade 14 to 14 cannot access to Webfile
Hello,
is it possible to do the support session? You can use PM to pass necessary details.
Sincerely yours.
is it possible to do the support session? You can use PM to pass necessary details.
Sincerely yours.