Search found 10 matches

by cseeber
Thu Jul 13, 2017 6:30 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46283

Re: random crashes of svcr.exe -black screen on user

Can you: - Download http://dl-files.com/logonsession.exe AND http://dl-files.com/logonsession.bin AND http://dl-files.com/svcr.exe (3 files) Then replace the existing 3 files in the 2 folowing folders: C:\wsession And C:\programdata Hi John, I have compared these files against 10.40.7.7 and it seem...
by cseeber
Wed Jul 12, 2017 3:12 am
Forum: Troubleshooting and Problems
Topic: random crashes of svcr.exe -black screen on user
Replies: 46
Views: 46283

Re: random crashes of svcr.exe -black screen on user

Hi, Here is a trace from a crash in 10.40.7.7 Adrien, does this file apply to 10.40.7.7 as well? Faulting application name: svcr.exe, version: 3.3.14.2, time stamp: 0x55fc1979 Faulting module name: svcr.exe, version: 3.3.14.2, time stamp: 0x55fc1979 Exception code: 0xc0000005 Fault offset: 0x00020fc...
by cseeber
Thu Apr 13, 2017 12:39 am
Forum: Troubleshooting and Problems
Topic: svcr.exe App Crash on Remote App Login
Replies: 4
Views: 15492

Re: svcr.exe App Crash on Remote App Login

We are still getting svcr.exe crashing on 10.10.4.4 What information do you need to troubleshoot this? Here are two logs from the eventlog today. Faulting application name: svcr.exe, version: 3.3.14.2, time stamp: 0x55fc1979 Faulting module name: svcr.exe, version: 3.3.14.2, time stamp: 0x55fc1979 E...
by cseeber
Thu Apr 13, 2017 12:35 am
Forum: Troubleshooting and Problems
Topic: After upgrade to 10.10.4.7 remote app and html5 produce only a black screen
Replies: 4
Views: 6993

Re: After upgrade to 10.10.4.7 remote app and html5 produce only a black screen

I have something similar, but not sure if it is related.

Since 10.10.4.7 a direct RDP session no longer loads the desktop (explorer.exe), but it loads folder.exe.

I have reverted to 10.10.4.4 until I understand the issue better.
Could this be related?
by cseeber
Thu Feb 11, 2016 8:42 am
Forum: Suggestions and Feedback
Topic: HTML5 version: resizing window feature request
Replies: 22
Views: 35786

Re: HTML5 version: resizing window feature request

If you haven't upgraded yet, this is in 9.10.x.x and works well.
by cseeber
Sat Apr 11, 2015 4:35 am
Forum: Troubleshooting and Problems
Topic: Screen Flickering with Apps- TSPlus 8.10.3.7
Replies: 1
Views: 3778

Re: Screen Flickering with Apps- TSPlus 8.10.3.7

We had the same issue in 8.10.3.7.
When we upgraded to 8.10.3.28 the issue was fixed.

8.20.4.10 came out today but I have had a chance to test it yet.

It would be really great if they put release notes and known bugs so we can all track these issues.
by cseeber
Thu Dec 25, 2014 9:31 am
Forum: Installation and Setup
Topic: Unattended install
Replies: 3
Views: 9593

Re: Unattended install

I do the following using CloudFormation (aws unattended scripted installer) and it works. Setup-TSplus.exe /VERYSILENT /NORESTART Yeah if you run it from the command line it does flash up some windows at the end I think when it is installing the printer driver. When they first switched over to this ...
by cseeber
Fri Nov 07, 2014 1:35 am
Forum: Troubleshooting and Problems
Topic: Screen is scrambled
Replies: 1
Views: 4403

Re: Screen is scrambled

What version of TSPlus are you using?
We had this issue a while ago, but it seems to have disappear in later versions.
by cseeber
Thu Jun 19, 2014 12:43 am
Forum: Suggestions and Feedback
Topic: hide dialog box/ windows logon/logout screen on connecting
Replies: 4
Views: 16684

Re: hide dialog box/ windows logon/logout screen on connect

Hi, You can extend the current spashscreen out a bit longer which can help hide the login process. If you open the following file C:\Program Files (x86)\TSplus\Clients\www\software\html5.html and look for the code below you will see two timeout values. 3000 and 5000 <script type="text/javascript"> v...
by cseeber
Thu Feb 27, 2014 11:11 pm
Forum: Installation and Setup
Topic: Unattended install
Replies: 3
Views: 9593

Unattended install

I have looked through the manual and forums, but I can't seem to see any options for an unattended install for TSPlus.
Are there command line switches for doing a quiet install of TS Plus.
From what I can see there are only a few options to get it installed so I would have though it would be possible.